The 52 greatest business development questions of all time! These questions are designed to open conversations, build rapport and get your customers and prospects talking about what matters most to them. Heart questions uncover the buyer’s emotions. Spade questions dig deep to find hidden needs. Club questions probe without the customer feeling like you’re “clubbing” them over the head. Diamond questions find hidden gem sales opportunities. Talk less, sell more, build relationships and see your income skyrocket, all with questions at the tip of your finger!